As a dynamic design leader, I have effectively improved the experience for countless people all around the world by actively participating in several complex design initiatives. Whether running the design aspect of a major corporate project involving 40 international teams, setting up a small, specialized design unit of five in a startup, or offering advisory services to companies looking to refine their products by paying careful attention to design details, I continuously put forth steadfast dedication to create products that not only meet but also exceed the expectations of users worldwide.

My Story
Take a look at my 15-year transformation, going from a combat photographer to a prominent figure in the field of design leadership.
Leadership
Discover the valuable leadership insights I acquired during my experience building and overseeing two teams at Nintendo.
Korean Air iPhone App
Korean Air asked VML to redesign their website and mobile application experience. Due to my responsive web skills, I was requested to gracefully degrade the Skypass member area after a peer had finalized the desktop version.
Olive Garden Mobile Site
Olive Garden asked VML to help them improve their mobile buying experience. The UX team investigated their legacy 'Orders To Go' process to better understand how to modify and enhance their mobile e-commerce experience. As Interaction Designer, it was my responsibility to research and produce an interactive wireframe.
Automation for In-home Care
Discover how our implementation of robotic process automation reduced OptumRX's insurance process from 28 days to just 9 days.
Connecting PwC with Data
See how PricewaterhouseCoopers utilized my expertise in data visualization to unify 800 offices spanning 157 countries within a single analytics framework.
Moving Towards Interoperability
Observe my approach to strategic leadership as I take on the responsibility for a complex project.
Crafting a Design System
A design system is a collection of reusable components, guided by clear standards, that can be assembled together to build any number of applications.
Nintendo Developer Experience
Observe my role in transforming Nintendo's fragmented process involving 40 global teams into one cohesive end-to-end product for 3rd party developers.
Gap Voice Concept
Discover how my implementation of a chatbot and other strategic digital interventions led to a rapid rebound for the GAP.
SharePoint UI
Various SharePoint user interfaces for intranets and public-facing sites. Some were developed directly for Microsoft as templates the sales team could use to promote SharePoint 2013; others we developed for clients after the sale.
SCI Employee Intranet
Explore how I modernized a dated intranet into a collaborative nexus serving 22,000 staff members.